Discover
We map your workflows, users, data and pain points to define exactly what the software must do.
- Workflow mapping
- User roles & permissions
- Scope & priorities
Web Application Development
Customer & Employee Portals
Secure customer and employee portal development. Self-service access to orders, documents, tickets, payslips and updates, available 24/7 on any device.
Overview
Self-service that people love.
Every phone call asking about an order status, a document or a leave balance takes time from your team. A secure portal lets customers, employees and partners find that information themselves, any time.
We build portals with secure login, role-based access and a clean dashboard, connected to the systems where your data already lives, so information is always accurate and up to date.
What's Included
What you get with Customer & Employee Portals
Secure Login & SSO
Password, OTP or single sign-on with role-based access.
Documents & Downloads
Invoices, contracts, payslips and reports available on demand.
Requests & Tickets
Raise and track support tickets, leave requests or service requests.
Announcements
Targeted updates and notifications for specific groups.
Benefits & Key Features
Software that pays for itself.
The right web application removes repetitive work, reduces errors and gives you real-time visibility into your business.
01
Fewer support calls
People get answers themselves instead of waiting for a reply.
02
Better experience
Customers and staff appreciate quick, 24/7 access to their information.
03
Secure by design
Each user sees only what they are allowed to see.
04
Connected data
Portals pull from your CRM, ERP or HR systems so information is always current.
Our Process
From problem to working software.
Design
We design the data model, architecture and user interface, and validate it with clickable prototypes.
- Database design
- UX wireframes
- Clickable prototype
Build & Test
We develop in short sprints with regular demos, automated tests and your feedback at each step.
- Agile sprints
- Regular demos
- QA & security testing
Deploy & Evolve
We deploy to secure cloud infrastructure, train your team and keep improving the product.
- Cloud deployment
- Team training
- Support & new features
Technologies & Tools
A modern, proven stack.
- Laravel
- PHP
- Node.js
- React
- Vue.js
- Python
- MySQL / PostgreSQL
- AWS
- Docker
- Git
- REST APIs
FAQs
Questions about Customer & Employee Portals, answered.
Something else on your mind? Ask us directly and we'll give you a straight answer.
Can the portal connect to our existing software?
Yes, through APIs or database integration, depending on the systems you use.
Can customers pay invoices through the portal?
Yes. We can integrate payment gateways so customers view and pay invoices online.
Is it accessible on mobile?
Yes. Portals are fully responsive and can be extended with a mobile app.
Start a Project
Let's talk about your project.
Tell us a little about what you need for Customer & Employee Portals and we'll get back to you with next steps.
Project enquiry
Customer & Employee Portals · we usually reply within one working day.