Health Check
We audit your website's software, security, speed, backups and hosting to establish a baseline.
- Software & plugin audit
- Security scan
- Speed & backup review
Website Maintenance & Support
Bug Fixing & Troubleshooting
Website bug fixing and troubleshooting for broken pages, errors, forms, layouts and plugin conflicts. Fast diagnosis and reliable fixes from experienced developers.
Overview
Something broken? We'll fix it.
A broken contact form, a checkout error, a layout that falls apart on mobile or a white screen after an update all cost you customers for as long as they stay unfixed.
Our developers diagnose the root cause rather than patching symptoms, fix the problem properly and explain what happened, whether the site is WordPress, Shopify, Laravel or custom-built.
What's Included
What you get with Bug Fixing & Troubleshooting
Error Diagnosis
Find the cause of errors, white screens and crashes.
Plugin & Theme Conflicts
Resolve conflicts after updates or new installs.
Form & Email Fixes
Get contact forms and notification emails working.
Layout & Display Issues
Fix broken layouts across devices and browsers.
Benefits & Key Features
Peace of mind, every month.
Small problems become expensive ones when they're ignored. Regular care keeps your site healthy and your customers happy.
01
Quick turnaround
Urgent issues are prioritised to limit lost business.
02
Root-cause fixes
Problems are fixed properly so they don't return.
03
Any platform
Experience across WordPress, Shopify, Laravel and custom code.
04
Clear explanations
Plain-language summaries of what went wrong and how it was fixed.
Our Process
Ongoing care, simply done.
Stabilise
We fix urgent issues, update software safely and set up backups and monitoring.
- Critical fixes
- Safe updates
- Backups & monitoring
Maintain
We carry out regular updates, checks and content changes as part of your plan.
- Scheduled updates
- Security checks
- Content changes
Report & Improve
We report what we've done each month and recommend improvements.
- Monthly report
- Performance trends
- Recommendations
Technologies & Tools
What we look after.
- WordPress
- WooCommerce
- Shopify
- Laravel
- PHP
- Cloudflare
- Wordfence / Sucuri
- Google Analytics
- Search Console
- PageSpeed Insights
FAQs
Questions about Bug Fixing & Troubleshooting, answered.
Something else on your mind? Ask us directly and we'll give you a straight answer.
Can you fix a website you didn't build?
Yes. Most of our troubleshooting work is on websites built by others.
How do you charge for bug fixes?
Small fixes can be quoted per task; ongoing needs are best covered by a support plan.
My contact form stopped sending emails. Can you help?
Yes. This is a common issue, often caused by email authentication or hosting changes, and usually quick to fix.
Start a Project
Let's talk about your project.
Tell us a little about what you need for Bug Fixing & Troubleshooting and we'll get back to you with next steps.
Project enquiry
Bug Fixing & Troubleshooting · we usually reply within one working day.